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Tip of the Week – APC RICS Rules of Conduct and Ethics pt. 3of3

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICS

 

In this Series of 3 parts Jon will discuss an element of Rules or Ethics and how he would question it at the APC Final Assessment.

A Snippit of Jon Lever’s FRICS MD of DeLever Masterclass on Ethics ?

Masterclasses from DeLever click here


 

This Week: Some of the key questions that you could ask

  •  Do I explain clearly what I promise to do and do I keep to that promise?
  •  Do I look at ways to improve the service I provide to my clients?
  •  How can I help my clients better understand the surveying services that I am offering?

    DeLever helps you pass you APC with a 90%+ pass rate.

    DeLever helps you pass your APC with a 90%+ pass rate.

  •  Am I providing a professional service for a professional fee?
  •  Would the client still employ me if they knew more about me and the workload I have? If not, why not?
  •  Do I put undue pressure on myself and colleagues (especially junior colleagues) to do more than we actually can?

You can read the detail here:  http://www.rics.org/ethicsRICS ethics

But remember Ethics is not the easiest of subjects and not often immediately straight forward, but requires an element of interpretation and of course a good moral compass.


 For the complete document
If you have missed parts 1 or 2 email me and we will send you the complete document.
harvey@delever.com 

© DeLever 2014.

This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

Tip of the Week – APC RICS Rules of Conduct and Ethics “Always Provide a High Standard of Service”

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICS

In this Series 2nd of 3 parts

This Week: “Always Provide a High Standard of Service”perfect

This means always ensuring that your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed.

This standard includes, but is not limited to the following behaviours or actions:

Be clear about what service your client wants and the service you are providing

Act within your scope of competence. If it appears that services are required outside that scope then be prepared to do something about it, for example, make it known to your client, obtain expert input or consultation, or if it’s the case that you are unable to meet the service requirements, explain that you are not best placed to act for the client

  • Be transparent about fees and any other costs or payments such as referral fees or commissionsrics ethics
  • Communicate with your client in a way that will allow them to make informed decisions
  • If you use the services of others then ensure that you pay for those services within the timescale agreed
  • Encourage your firm or the organisation you work for to put the fair treatment of clients at the centre of its business culture. Being open and transparent in the way you work. Sharing appropriate and necessary information with your clients and/or others to conduct business and doing so in a way so they can understand that information.

Within the narrative it also offers up some basic key questions that you could ask yourself as a bit of a self-test or conscience test…:

Most of these questions relate back to the regulatory view of how would my actions be perceived in the public domain and whether I would be seen to be acting professionally, impartially and in an appropriate manner inline-about-us-1expected of a Chartered Surveyor.

Also it pulls on your on conscience too and would you be embarrassed that you were found out to be acting in an inappropriate manner.

Don’t forget Ethics is foundation on respect and through that the building and maintenance of a good reputation in the market place / society etc…

Now the principles of ethical values and behaviour that the RICS promote go a fair way toward promoting genuine ethical behaviour as a highly positive behaviour and benefit to your career progression and through that comes the justified and well earn reputational and financial rewards.


Next week – Last tip 3 in this series of 3.
Review of Ethics
For the complete document
If you can’t wait email and we will send you the complete document.
harvey@delever.com 

 


 

© DeLever 2014.
This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

Tip of the Week – APC RICS Rules of Conduct and Ethics

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICSAPCeye+RoCEthics

In this Series of 3 parts Jon will discuss an element of Rules or Ethics and how he would question it at the APC Final Assessment.

This Week:

Introduction to  RICS 5 Global Ethical Standards

This is a large subject as the 5 Global Standards contain a fair amount of information and whether the APC Assessors ask you to list them or discuss an individual Global Standard it isimportant to know them inside out for your APC assessment and also going forward through the rest of your career.

These are not something that you just learn for your assessment and then forget, but something that you should / will take with you through the rest of your surveying career.

You can read the detail here:  http://www.rics.org/ethicsRICS ethics

But remember Ethics is not the easiest of subjects and not often immediately straight forward, but requires an element of interpretation and of course a good moral compass.


Next week – Top tip  2 in this series of 3.
Jon will  review the first ethical standard –  “Always Provide a High Standard of Service”  For the complete document
If you can’t wait email and we will send you the complete document.
harvey@delever.com 

 


 

© DeLever 2014.
This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

NEW APC Forum ONLY A FIVER ! 20th sept

NEXT EVENT 20th SEPTEMBER 2014  

Our DeLever APC Forum is a LIVE online event featuring APC PROCESS or APC PATHWAY question and answer sessions for ANYONE involved in the APC process to ask ANYTHING to do with the APC process or their own unique APC situation. masterclass[1]

  • APC PROCESS Forums facilitated by Jon Lever FRICS

  • APC PATHWAY Forums facilitated by a DeLever APC Pathway Coach.  

We hope you find the APC Forum a beneficial experience.  If you have any queries, please do not hesitate to contact us:

hello@delever.com  |  +44 (0) 1234 780142

PRICING
Live Events ONLY – £5+VAT

Attend Live event
Get a £5+VAT Discount Voucher if you attend
Get the recording to view for 30 days

POST EVENT Recording ONLY – £10+VATapc feed

 

***FREE *** 11th July Commercial Property Forum (online)

Network and ask APC questions for FREE 

Book now – Nearly Sold out !

An excellent opportunity for networking with other APC candidates and ask Kate Taylor MRICS your APC questions.

 To Book your place http://www.delever.com/apc-forum/

Why not also Sign up to the free APC Update to make sure you don’t miss out.

Event Run on a First Come First Served Basis. Don’t be late…! Booking closes 11am on the day!

DeLever APC Forum ONLINE tomorrow – And it is COMPLETELY FREE

Dear Colleague

Hi there…
squareAs part of the APC forum (www.delever.com/apcforum/book) we do a couple of 10 minute talks on key subjects, but tomorrow’s forum is going to run a bit differently.  I will dedicate the two 10 minute talks to reviewing and offering guidance on the final assessment submissions.
So, if you are coming to the DeLever APC Forum Online and are on the cusp of producing your final draft of the documentation or aiming to hand it in next week, why not email me a copy this afternoon and I’ll randomly pick from whatever you send me and maybe just maybe highlight some errors in the forum tomorrow (don’t worry I’ll anonamise them all) that you can then fix before sending the documents off…
Remember I am ALWAYS whinging about the fact that 60% of candidates I interview for RICS have something wrong with their documents…. I may be able to remove you from that statistic???  And completely FREE too….
Book your place now:  www.delever.com/apcforum/book
Email me your documents NOW!  jon@delever.com (BUT ONLY IF YOU ARE ATTENDING THE FORUM!)
Have you seen DeLever.TV / APC Forum Questions and answers?  See:  http://www.youtube.com/watch?v=9ZDpphtT_9E&feature=share&list=PLctKzCZuc_IM_btZigfhhQ4mRGz1ykCEQ
See you there
Kind regards
Jon