DeLever TV – Introduction to Ethics

Whether you are a Chartered Surveyor or just starting on your Graduate course. DeLever  can help you with your APC or CPD hours
DeLever is always here to help you with great tips and free advice.
Need more : www.delever.com

Our moto is to move the process forward and help maintain the Professional Level of Construction.

Here is this weeks DeLever TC : 1 of 7 films on Ethics.
If you would like the link to all Seven just email harvey@delever.com
and you can watch at your leisure.

Do you have a office in the Middle East our join venture company is running events in December 14, forward to colleague and they book and we will send you a Surprise present from DeLever.

BWA Events

 

 

 

 

 

 

Candidates who took DeLever training had a 90% + pass rate. 
(RICS- 66%) ! 

What is a Charter Surveyor ? Click here ….

Tip of the Week – APC RICS Rules of Conduct and Ethics pt. 3of3

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICS

 

In this Series of 3 parts Jon will discuss an element of Rules or Ethics and how he would question it at the APC Final Assessment.

A Snippit of Jon Lever’s FRICS MD of DeLever Masterclass on Ethics ?

Masterclasses from DeLever click here


 

This Week: Some of the key questions that you could ask

  •  Do I explain clearly what I promise to do and do I keep to that promise?
  •  Do I look at ways to improve the service I provide to my clients?
  •  How can I help my clients better understand the surveying services that I am offering?

    DeLever helps you pass you APC with a 90%+ pass rate.

    DeLever helps you pass your APC with a 90%+ pass rate.

  •  Am I providing a professional service for a professional fee?
  •  Would the client still employ me if they knew more about me and the workload I have? If not, why not?
  •  Do I put undue pressure on myself and colleagues (especially junior colleagues) to do more than we actually can?

You can read the detail here:  http://www.rics.org/ethicsRICS ethics

But remember Ethics is not the easiest of subjects and not often immediately straight forward, but requires an element of interpretation and of course a good moral compass.


 For the complete document
If you have missed parts 1 or 2 email me and we will send you the complete document.
harvey@delever.com 

© DeLever 2014.

This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

FREE APC RTA help – DeLever is always here to help you.

Free Online RTA Surgery 28 Nov 11am

Book your place on the RTA now

Book your place on the RTA now

Your opportunity to ask Jon Lever FRICS any questions you have about the APC, Suitable for all pathways and routes.

Book your place for free at: http://www.delever.moonfruit.com/rta-support/

Tip of the Week – APC RICS Rules of Conduct and Ethics “Always Provide a High Standard of Service”

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICS

In this Series 2nd of 3 parts

This Week: “Always Provide a High Standard of Service”perfect

This means always ensuring that your client, or others to whom you have a professional responsibility, receive the best possible advice, support or performance of the terms of engagement you have agreed.

This standard includes, but is not limited to the following behaviours or actions:

Be clear about what service your client wants and the service you are providing

Act within your scope of competence. If it appears that services are required outside that scope then be prepared to do something about it, for example, make it known to your client, obtain expert input or consultation, or if it’s the case that you are unable to meet the service requirements, explain that you are not best placed to act for the client

  • Be transparent about fees and any other costs or payments such as referral fees or commissionsrics ethics
  • Communicate with your client in a way that will allow them to make informed decisions
  • If you use the services of others then ensure that you pay for those services within the timescale agreed
  • Encourage your firm or the organisation you work for to put the fair treatment of clients at the centre of its business culture. Being open and transparent in the way you work. Sharing appropriate and necessary information with your clients and/or others to conduct business and doing so in a way so they can understand that information.

Within the narrative it also offers up some basic key questions that you could ask yourself as a bit of a self-test or conscience test…:

Most of these questions relate back to the regulatory view of how would my actions be perceived in the public domain and whether I would be seen to be acting professionally, impartially and in an appropriate manner inline-about-us-1expected of a Chartered Surveyor.

Also it pulls on your on conscience too and would you be embarrassed that you were found out to be acting in an inappropriate manner.

Don’t forget Ethics is foundation on respect and through that the building and maintenance of a good reputation in the market place / society etc…

Now the principles of ethical values and behaviour that the RICS promote go a fair way toward promoting genuine ethical behaviour as a highly positive behaviour and benefit to your career progression and through that comes the justified and well earn reputational and financial rewards.


Next week – Last tip 3 in this series of 3.
Review of Ethics
For the complete document
If you can’t wait email and we will send you the complete document.
harvey@delever.com 

 


 

© DeLever 2014.
This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

Tip of the Week – APC RICS Rules of Conduct and Ethics

“Starting Out or Just Finishing? The RICS Rules of Conduct and Professional Ethics are important for ANY part of your Surveying Career” Jon Lever FRICSAPCeye+RoCEthics

In this Series of 3 parts Jon will discuss an element of Rules or Ethics and how he would question it at the APC Final Assessment.

This Week:

Introduction to  RICS 5 Global Ethical Standards

This is a large subject as the 5 Global Standards contain a fair amount of information and whether the APC Assessors ask you to list them or discuss an individual Global Standard it isimportant to know them inside out for your APC assessment and also going forward through the rest of your career.

These are not something that you just learn for your assessment and then forget, but something that you should / will take with you through the rest of your surveying career.

You can read the detail here:  http://www.rics.org/ethicsRICS ethics

But remember Ethics is not the easiest of subjects and not often immediately straight forward, but requires an element of interpretation and of course a good moral compass.


Next week – Top tip  2 in this series of 3.
Jon will  review the first ethical standard –  “Always Provide a High Standard of Service”  For the complete document
If you can’t wait email and we will send you the complete document.
harvey@delever.com 

 


 

© DeLever 2014.
This document is produced solely by DeLever Limited and is their interpretation of the RICS Rules of Conduct and APC Guides, specifically the sections regarding the RICS Rulesof Conduct and Global Ethical Standards.  Any layout, content, suggestions or views are solely the interpretation of DeLever Limited and are not endorsed by any other party.  You use this resource at their own risk and DeLever takes no responsibility for any errors or omissions that have been made in its production.  You are ALWAYS advised to seek sources of the material discussed and review and form your own views and opinions.

 

 

 

Whats coming up to help you pass the APC first time !

Masterclasses:DeLever Now & Next Events2

12 Nov 14 – APC Process Explained (clarifies the APC)

A step by step walk through the key elements of the APC process, including group discussion regarding individual attendees’ competency selection and experience plans. Starts 12.00 noon GMT, APC Process, covers all pathways

Only £20+VAT

Book your place at: http://www.delever.moonfruit.com/masterclasses-special/

10 Dec 14 – How to Approach Referral

Are you ready ?

Don’t be worried, Let DeLever help !

Discusses the key elements of referral, focussing on reasons for referral with specific explanation of how to approach the referral process. Particular tips on completing the deficiency reports and also assisting candidates in identifying areas for improvement. Starts 12 noon GMT, APC Process, covers all pathways

Only £20+VAT
Book your place at: http://www.delever.moonfruit.com/masterclasses-special/

Forums:tips-forum-marketing

LIVE – DeLever APC Forum ONLINE No.25 Project Management – 14 Nov 2014 12.30-14.00
With Tim Jones FRICS

LIVE – DeLever APC Forum ONLINE No.26 Process – 28 Nov 2014 17.30-19.00
With Jon Lever FRICS

Find out more and book your place at: http://www.delever.moonfruit.com/apc-forum/

Lifeline

Book your Seminar now

Life too short  so book now !

Competency and Process revision workshop an intensive 1 day course
Early Bird Rate £195+VAT
To find out more, view a video on the lifeline and book your place visit:
http://www.delever.moonfruit.com/apc-lifeline/
11 Jan 2015 Leeds
25 Jan 2015 Birmingham
01 Feb 2015 London

 

DeLever Limited

Building 115 | Bedford Technology Park | Thurleigh | MK44 2YP
tel 01234 780142 fax 08707 064573

website | map | email

Free Support – DeLever TV.. Do you Know what B.I.M. IS ?

Welcome to DeLever TVmasterclass[1]

Did you know that we have a YouTube Channel called www.delever.tv ?

Every Wednesday we show case one of the short films in our playlists.


If you want to see all of our playlists please click here to go to: www.delever.tv

_______________________________________________________________________

This weeks :

 

Seen any useful short films?  Email jon@delever.com with the link and we will review it and see if it is relevant to be posted on DeLever.TV

FREE CPD !!

Don’t forget, watching short films could satisfy relevant learning requirements and be recorded as CPD…

Click here – www.delever.tv

 

Fantastic Feedback…  98% Positive Score…
From the DeLever APC Lifeline Last week

We asked our Clients why they came to DeLever?  And they said:
wordle 900a
www.delever.com/lifeline

Kind regards

jonsignature